Shopping experiences
Block and element for any page in the editor.
A form in a shopping experience
The simplest route, and the only one where you decide yourself where the form sits: on a shop page, a landing page or a listing page.
Block or element
Both are called "Form Manager", and both show the same thing.
Shopping experience
Hero section
Block "Form Manager" from the Form category, with the chosen form
The block sits between the other sections and brings its own place with it.
As a block
In the editor under the form blocks. You drag it into a section, and it brings its own place with it.
As an element
For when a section with the right layout already exists: you swap one of its elements for the form.
The element has one single setting: the form. Position, spacing and width come from the section, just like with any other block.
In four steps
your-shop.example/admin
Contact pageSave
Nothing here. Add blocks and elements.
- 01Create the form
In the Form Manager, with a name, a confirmation and elements.
- 02Open the experience
The page the form should sit on.
- 03Place the block
Drag "Form Manager" from the Form category into a section.
- 04Pick the form
Select the form in the block's settings and save.
What ends up in the submission
A form from a shopping experience has no product or order reference.
| Form | Context | Sales channel | Date |
|---|---|---|---|
| Request product advice | Product · SW10005 | Storefront | 21 June 2026 |
| Order query | Order · 10042 | Storefront | 21 June 2026 |
| Contact form | — | Storefront | 21 June 2026 |
In the history the context column stays empty. Form, sales channel, customer and date are still there, and so are the entered values.
Whoever needs that reference ("which product was the question about?") places the form through an assignment rather than a block.
A form is not tied to a sales channel: the same form can be used in several shopping experiences and in several channels. The channel is only recorded on the submission.
The three places
Product page
Three positions, three display modes, one assignment.
Order
In the customer account, with the order number as context.