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A form in a shopping experience

The simplest route, and the only one where you decide yourself where the form sits.

Block or element

Both are called "Form Manager", and both show the same thing.

As a block

In the editor under the form blocks. You drag it into a section, and it brings its own place with it.

As an element

For when a section with the right layout already exists: you swap one of its elements for the form.

The element has one single setting: the form. Position, spacing and width come from the section, just like with any other block.

Shopping experience

Hero section

Block "Form Manager" from the forms category, with the chosen form

The block sits between the other sections and brings its own place with it.

In four steps

  1. 01 Create the form In the Form Manager, with a name, a confirmation and elements.
  2. 02 Open the experience The page the form should sit on.
  3. 03 Place the block Drag "Form Manager" from the forms category into a section.
  4. 04 Pick the form Select the form in the block's settings and save.

What ends up in the submission

A form from a shopping experience has no product or order reference.

In the history the context column stays empty. Form, sales channel, customer and date are still there, and so are the entered values.

Whoever needs that reference - "which article was the question about?" - places the form through an assignment rather than a block.

More on the history

A form is not tied to a sales channel - the same form can be used in several shopping experiences and in several channels. The channel is only recorded on the submission.

The three places

Product page

Three positions, three display modes, one assignment.

Order

In the customer account, with the order number as context.