Shopping experiences
Block and element for any page in the editor.
A form on the order
For everything that comes after the purchase: queries, appointment requests, complaints, service requests. The submission then knows which order it belongs to: the order number, order date and amount travel along with it as context.
Two places in the customer account
your-shop.example/account/order
Orders
Order date: 18/06/2026Order number: 10042Hide details
ProductQuantitySubtotalWorkbench Pro 1201€1,249.00
In the order list
On every order in the overview, in its expanded details below the line items.
In the order detail
On the "Complete payment" page Shopware opens to edit an order, below the line items. The same three display modes as on the product page: directly visible, collapsed behind a button, or as a link.
The assignment has five entries here
Two fewer than with products, and the missing ones are the important distinction.
your-shop.example/admin
Questions in the accountCancelSave
Basic information
Questions in the account
Active
Order query
Business customers
10
Form
Which form should appear.
Active
One switch per assignment.
Rule
Optionally a rule from the rule builder.
Priority
The higher number wins; on a tie the most recently created one.
There is no selection of individual orders. An order assignment applies to all of them to begin with. Whoever wants to narrow it down does so through the rule.
The context stays with the submission
That is the real gain over a form on a contact page.
| Form | Context | Sales channel | Date |
|---|---|---|---|
| Request product advice | Product · SW10005 | Storefront | 21 June 2026 |
| Order query | Order · 10042 | Storefront | 21 June 2026 |
| Contact form | — | Storefront | 21 June 2026 |
The middle row came from the order area: the context column carries the order number.
The three places
Product page
Three positions, three display modes, one assignment.
Order
In the customer account, with the order number as context.